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Apr 24, 2024
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CPD 201 - Crisis Communication Skills Credits: 3 Description Overview of the types, stages and interventions involved in crisis situations. Emphasis is on assessments, appropriate interventions, communication/helping skills and referral/follow-up services for persons in crisis.
Student Learning Outcomes
- Distinguish types of crises situations.
- Describe the various phases to include transitions in the life-cycle of crisis.
- Discuss how to assess for crisis situations.
- Illustrate the major helping techniques in assisting persons in crisis.
- Identify appropriate interventions utilized in crisis.
- Explain how to make a follow-up referral for people in crisis.
Prerequisite: None
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