CIT 114B - IT Essentials

Credits: 4

Description
Course teaches knowledge and skills required to assemble and maintain personal computers and peripheral devices. Major topics include assembling components, installing software, connecting to networks, troubleshooting and repair, customer support, imaging and virtualization. Assists student preparation for CompTIA A+ certification. Course content is a combination of content from former CIT 110 and CIT 111 courses.

Student Learning Outcomes

Identify, install and configure PC hardware components.
Operate common ancillary and mobile devices.
Configure a PC to connect to a network and the Internet.
Perform basic installation and maintenance tasks for a Windows operating system.
Diagnose and resolve basic hardware and operating system problems.
Use customer service and communication skills.
Identify security risks and implement security measures for PCs and small networks.

Prerequisite: None