HMD 202 - Housekeeping Operations

Credits: 3

Description
Application of various systems, procedures, and controls associated with a modern hotel or hospital housekeeping department. Emphasis on management delegation, scheduling, systems, routines, and equipment. Laundry operations and hotel recreation departments also reviewed.

Student Learning Outcomes

Describe the importance of the housekeeping department in a hotel operation.
Describe the relationship between the housekeeping department and other hotel departments.
Create a department employee schedule based on workload analysis.
Describe guest room cleaning procedures.

Prerequisite: HMD 101 with a grade of C or higher