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Aug 31, 2024
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HMD 202 - Housekeeping Operations Credits: 3 Description Application of various systems, procedures, and controls associated with a modern hotel or hospital housekeeping department. Emphasis on management delegation, scheduling, systems, routines, and equipment. Laundry operations and hotel recreation departments also reviewed.
Student Learning Outcomes
- Describe the importance of the housekeeping department in a hotel operation.
- Describe the relationship between the housekeeping department and other hotel departments.
- Create a department employee schedule based on workload analysis.
- Describe guest room cleaning procedures.
Prerequisite: HMD 101 with a grade of C or higher
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