2021-2022 Catalog and Student Handbook 
    Jun 19, 2024  
2021-2022 Catalog and Student Handbook [ARCHIVED CATALOG]

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HMD 202 - Housekeeping Operations

Credits: 3
Application of various systems, procedures, and controls associated with a modern hotel or hospital housekeeping department. Emphasis on management delegation, scheduling, systems, routines, and equipment. Laundry operations and hotel recreation departments also reviewed.

Student Learning Outcomes
  1. Describe the importance of the housekeeping department in a hotel operation.
  2. Describe the relationship between the housekeeping department and other hotel departments.
  3. Create a department employee schedule based on workload analysis.
  4. Describe guest room cleaning procedures.

Prerequisite: HMD 101  with a grade of C or higher

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