MA 104B - Introduction to Medical Assisting

1. Identify the duties and responsibilities of a medical assistant as well as distinguish various organizations related to the medical assisting profession.
2. Define medical specialties and specialists certified by the American Board of Medical Specialties (ABMS) and recognize the duties of various allied health professionals with whom medical assistants may work.
3. Recognize the importance of professionalism in the medical assisting practice and explain the professional behaviors that should be exhibited by medical assistants.
4. Identify elements and types of communication as well as use effective communication strategies with patients, coworkers, and management in everyday and special circumstances.
5. Differentiate between laws and ethics as well as discuss the importance of ethics in the medical office.
6. Summarize the purpose and details of federal healthcare organizations such as HIPAA and OSHA.
7. Describe the components of a medical office safety plan.
8. Identify the benefits of patient education and the medical assistant’s role in providing education.
9. Locate and identify community resources and information available for patients and employers.