MT 145B - Troubleshooting Skills

1. Define root cause problem solving and troubleshooting.
2. Describe the basic steps involved in a general troubleshooting procedure and how to obtain information on a malfunctioning system.
3. Explain the importance of comparing the symptoms of a problem to the characteristics for normal operation.
4. Describe source of information concerning normal operations and the background of the problem.
5. State the relationship between symptom and cause.
6. Describe how to develop a troubleshooting plan and the importance of using schematics while troubleshooting.
7. Describe the steps necessary to repair a problem and the steps that may be taken to prevent future trouble.
8. Explain the importance of troubleshooting outlook.
9. Describe how to troubleshoot under pressure.
10. Describe the importance of experience in troubleshooting.