CPD 201 - Crisis Communication Skills

Credits: 3

Description
Overview of the types, stages and interventions involved in crisis situations. Emphasis is on assessments, appropriate interventions, communication/helping skills and referral/follow-up services for persons in crisis.

Student Learning Outcomes

Distinguish types of crises situations.
Describe the various phases to include transitions in the life cycle of crisis.
Discuss how to assess for crisis situations.
Illustrate the major helping techniques in assisting persons in crisis.
Identify appropriate interventions utilized in crisis.
Explain how to make a follow-up referral for people in crisis.

Prerequisite: None
Corequisite: None

Graded: Letter Grade