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Aug 14, 2024
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MA 120B - Medical Office Management Credits: 4 Description The theory, practice, and techniques of medical office management. This course emphasizes medical administrative responsibilities, records management, business management, managed care, computerized office management, ICD-10 and CPT coding.
Student Learning Outcomes
- Perform clerical functions (screen & process mail, postal functions).
- Schedule and manage appointments.
- Schedule inpatient and outpatient admissions and procedures.
- Perform bookkeeping/accounting procedures (post adjustments, credit balances, process refunds, NSF checks, collection agency payments).
- Manage banking procedures including: bank deposits, reconcile a bank statement, check preparation.
- Post entries to a day sheet.
- Perform accounts payable and accounts receivable procedures.
- Respond to and initiate written communication.
- Operational functions (perform inventory of supplies and equipment, perform routine maintenance of administrative and clinical equipment, utilize computer software to maintain office systems).
- Develop cultural sensitivity and awareness within the workplace environment.
- Develop positive communication and listening skills in human behavior and relationships.
- Perform ICD-10 and CPT coding utilizing medical necessity guidelines.
Prerequisite: MA 106B and MA 107B both with a grade of C or higher; or Program Director approval Corequisite: None Graded: Letter Grade
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