2020-2021 Catalog and Student Handbook 
    Dec 01, 2021  
2020-2021 Catalog and Student Handbook [ARCHIVED CATALOG]

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CPD 201 - Crisis Communication Skills

Credits: 3
Overview of the types, stages and interventions involved in crisis situations. Emphasis is on assessments, appropriate interventions, communication/helping skills and referral/follow-up services for persons in crisis.

Student Learning Outcomes
  1. Distinguish types of crises situations.
  2. Describe the various phases to include transitions in the life-cycle of crisis.
  3. Discuss how to assess for crisis situations.
  4. Illustrate the major helping techniques in assisting persons in crisis.
  5. Identify appropriate interventions utilized in crisis.
  6. Explain how to make a follow-up referral for people in crisis.

Prerequisite: None

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