TCA 200 - Airlines Reservations

1. Demonstrate an understanding of specialized airline computer terminology, CRT design and terminal entry formats.
2. Prepare sample passenger name records, select appropriate itinerary fares, verify fare rule applications and book hotel and car space.
3. Process an air sales transaction from flight availability through and including automated ticket process.
4. Change passenger data of a PNR.
5. Interpret seat map displays and reserve seats.
6. Perform currency conversion and documentary transactions.
7. Work elementary CRS transactions in a travel environment.