GAINFUL EMPLOYMENT INFORMATION
Important information about the educational debt, earnings, and completion rates of students who attended this program are located at www.csn.edu/gainful-employment.
DESCRIPTION
Successful completion of this certificate program will provide students with an opportunity to seek employment in entry-level casino and gaming positions. For those currently employed in the industry, this certificate enhances opportunity for job advancement, professional growth and career mobility. Students will obtain a basic knowledge of casino games, as well as casino management, casino marketing, gaming regulations, gaming law and human relations in the casino industry.
STUDENT LEARNING OUTCOMES
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Explain the terminology used in the casino industry.
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Identify the laws, regulations, minimum internal control standards, and policies regarding casino personnel as they relate to various casino operations.
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Describe the procedures applicable to the operation of a casino.
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Relate the customer service traits, characteristics, and attitude of performing in a polite and courteous manner with both customers and other casino personnel.
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Formulate casino marketing strategies.