GAM 103 - Casino Cage Operations

Credits: 3

Description
An introduction to casino cage and credit operational standards, casino cage design, bankroll accountability, cage cashier operational procedures, fill and credit standards, casino credit instruments, central credit, soft count operational procedures, check cashing, casino accounting and auditing, Title 31 compliance, and casino cage managerial techniques.

Student Learning Outcomes

Define the terminology used in casino cashier cages.
Apply the laws, regulations, Minimum Internal Control Standards, and policies regarding casino personnel as they relate to casino cage operations.
Identify the skills and duties required of all casino cage personnel for the proper operation of the casino cage both internally and with other departments within the casino.
Appraise the customer service traits, characteristics, and attitudes of performing in a polite and courteous manner with both customers and other casino personnel.

Prerequisite: None