2021-2022 Catalog and Student Handbook 
    
    Dec 30, 2024  
2021-2022 Catalog and Student Handbook [ARCHIVED CATALOG]

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TCA 101B - Concierge Software Applications and Operations


Credits: 3
Description
This course is designed to familiarize students with the fundamentals of a comprehensive software program. The student will learn how to access information, manage events, use the logbook and message center, as well as establish patron profiles and administrative functions.

Student Learning Outcomes
  1. Operate the fundamentals of Concierge software program.
  2. Interact with guests, peers and management.
  3. Practice communication skills.
  4. Explore career opportunities in the hospitality industry.
     

Prerequisite: None
Corequisite: None
Graded: Letter Grade



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