TCA 101B - Concierge Software Applications and Operations

Credits: 3

Description
This course is designed to familiarize students with the fundamentals of a comprehensive software program. The student will learn how to access information, manage events, use the logbook and message center, as well as establish patron profiles and administrative functions.

Student Learning Outcomes

Operate the fundamentals of Concierge software program.
Interact with guests, peers and management.
Practice communication skills.
Explore career opportunities in the hospitality industry.

Prerequisite: None
Corequisite: None

Graded: Letter Grade